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Privacy Policy

Last updated: June 2026  ·  Solutions Castle Management Consultancies L.L.C.

1. Introduction

Solutions Castle Management Consultancies L.L.C. ("Solutions Castle", "we", "our", or "us"), headquartered in Dubai, UAE, is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

2. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, company name, and job title when you fill out a contact form, request a consultation, or register for a service.
  • Usage data — pages visited, time spent on the site, browser type, and IP address, collected automatically via cookies and analytics tools.
  • Business information — details about your organization's needs and current systems, shared during consultations or project engagements.
  • Communications — emails, messages, or other correspondence you send to us.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request.
  • Prepare and deliver proposals, project plans, and technical solutions.
  • Send relevant updates, newsletters, or promotional content (you may opt out at any time).
  • Improve our website, services, and overall client experience.
  • Comply with legal obligations and regulatory requirements applicable in the UAE and other jurisdictions we operate in.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • Service partners — trusted technology and implementation partners (such as Oracle, ICS, and Jupiter) involved in delivering a service you have requested, under strict confidentiality agreements.
  • Legal requirements — when required by law, court order, or governmental authority in the UAE or any applicable jurisdiction.
  • Business transfers — in the event of a merger, acquisition, or restructuring, your data may be transferred as part of that process.

5. Data Security

Solutions Castle implements industry-standard security measures to protect your data, including encryption at rest and in transit, multi-layer backup systems, and regular vulnerability assessments. Our cybersecurity practices align with international information security best practices to safeguard against unauthorized access, disclosure, or loss.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@solutionscastle.ae.

8. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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